Home  |  Contact Us  |  Email Sign Up |  Local Dealers | Country Selector
Motorola Support
Search
My support Center
Support Home
Update My Software
Register My Product
Connect My Bluetooth
Software and Drivers
Manuals
FAQs
Service My Product
Track My Repair
Other Services
Order Status
Recyle Your Product
Disability Access
Return Policy
Shop
Product Safety
Two-way Radio Support
Motorola Learning Center
Operator Settings
Links
Home
Cell Phone Accessories
All Phones
Two Way Radios
Two Way Radio Accessories
Motolounge
Compare Phones
Compare Two Way Radios
Support
Shop Moto Store
space space
  Know The Return Policy
Spacer I'd like to return my product, what should i do?
   
  Spacer If you're not satisfied with your Motorola product for any reason, you can return it, no questions asked. To get a full refund, send the item(s) back to us within 30 days of purchase. Check the warranty if you purchased your item more than 30 days ago to see what's covered.  
Spacer
 
Step 1
Find your packing slip.
Sample Packing Slip
Spacer
 
Step 2
Find the checklist on the packing slip and check your reason(s) for returning the item. Please enclose the packing slip along with the item you're returning.
space
PLEASE NOTE: CDs or software should be in their original, unopened packages with the seals unbroken.
Spacer
 
Step 3
Once you have everything ready, send your items to:
Spacer
Spacer Returned Goods
  4801 Westport Parkway
  Doors 2160-2161
  Fort Worth, TX 76177
Spacer
Please write your RA on the shipping box and all paperwork and ship the unit to the address above USING A TRACEABLE MEANS. (Shipping costs can unfortunately not be covered by Motorola)
Spacer
Please note:
  • Be sure to check the documentation to see if there are any policies specific to your product.
  • We understand that many Customers like to order holiday gifts early, so we have extended our return period for the holidays.
  • Item shipped between November 1, 2007 and December 31, 2007 may be returned until January 31, 2008 for a full refund.
  • Just a reminder: Please make sure you are sending us a product made by Motorola.
Security  |  Terms & Conditions  |  Privacy Statement  |  About Motorola
©Copyright 2008. Motorola inc. All rights reserved. www.motorola.com