Thanks for clicking through to this page. We have a solution for a problem some Q9c owners have experienced, and we wanted to make sure you received the message.

Your Q9c may freeze when starting up. You may not have seen this problem - not all Q9c owners do. Either way, with a few simple steps, you can ensure that this problem does not happen to your Q9c.

Check For The Issue

1. Go to Start->System Tools->Memory Manager
2. Read the top value on the screen, labeled "Device Storage". Is the value 48.94MB?     Yes No
   
   

NOTE! - This number is only accurate for the Q9c that received the SMS message about this issue - not all Q9c models.