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Motorola recognizes privacy and security as being a concern for most individuals accessing the Internet. Whether you're buying one of our quality products, or just browsing our site, we want to make you comfortable with our privacy practices and the security measures we take to protect your personal information. This statement discloses the privacy guidelines for US Motorola consumer websites. Information submitted solely in a business capacity is not covered by these guidelines. Please read our guidelines to understand the following:
By using our Web site, you consent to the collection and use of your information by Motorola as set forth in the policy currently in effect. If we decide to change our policy, such changes will be posted here on the Web site, so please check back periodically to ensure you have the most current policy. What
information is Collected? In addition to ordering and registration, we may ask you for and collect personal information at other times, including by way of example, when you enter a sweepstakes or contest or participate in a promotion, or marketing campaign sponsored by Motorola or one of its business partners; when you want to find out about service offered in your area; when you complete surveys or other questionnaires; or when you send an email to Motorola. Wherever Motorola collects personal information we try to include a link to this Privacy Policy on that page. Our web server logs collect the domain names of visitors to our web sites. This information is aggregated to measure number of visits, average time spent on a Motorola web site, pages viewed, etc. We use this information to measure the use of our sites and to improve the content of our sites. What
about Cookies? Generally,
we use cookies to: 2. Determine the effectiveness of our e-commerce relationships. Motorola's e-commerce partners and affiliate program use cookies to identify the sites from which a user enters our site. Users linking to the Motorola site from one of our e-commerce partner or affiliate sites are given a unique cookie. This cookie identifies from which site the user linked to Motorola. This information is used to determine the effectiveness of our relationships and to administrate our affiliate program. This information may also be used to help target advertisements based on user interests and behavior. 3. Assist Motorola in tracking what items are in your shopping cart. 4. Track your progress and number of entries in some of our promotions, sweepstakes and contests. 5. Measure traffic patterns, and which areas of the Motorola site you have visited, and your visiting patterns. This information collected by using a cookie is sometimes called "clickstream." We use this information to understand how our users navigate our site, and to determine common traffic patterns, including what site the user came from. We use this information to make site navigation and product recommendations, and to help redesign our site in order to make your experience on our site more efficient and enjoyable. We may also use this information to better personalize the content, banner ads, and promotions that you and other users will see. This helps Motorola deliver you the content you want, in order for you to make better purchasing decisions. Motorola uses a third party to track user clickstreams. For more information about this third party or to opt out of the clickstream program, please click here. You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those services or engage in activities that require the placement of cookies. Who
is collecting the information? How
is my information used? The Motorola site may also contain optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations. Taking part in any of these segments is always optional. We also use the information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional emails sent by Motorola, or by third parties under contract with Motorola. Motorola may also match user information with third party data to help us better understand our customers. This means Motorola may combine the personal information you provide us with information available from other sources, including offline sources, to market new products or services we think may be of interest to you. Finally, Motorola does research on our users' demographics, interests, and behavior based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis so as to prevent identification of personal information relating to any one individual. Motorola may share this aggregated data with our business partners. With
whom does Motorola share my information? Motorola may also share your personal information with third-party business partners so that they may provide services to Motorola that are consistent with the terms of this Privacy Policy, and this website (e.g. database management, sending targeted emails, software sales, and conducting sweepstakes and other promotions on behalf of Motorola). Motorola takes great pride in utilizing only reputable business partners. Motorola may also, on occasion, provide personally identifiable information to third-party businesses as part of a specific product, service, or promotion. Motorola's website may also utilize third party vendors to provide products and services directly to Motorola consumers. Such relationships are designated with a "Provided by Company" legend or logo, or other similarly worded designation. If you desire to purchase a product or service from such third party, your personal information will be collected by the third-party company, and shared with Motorola. You may review the privacy practices of the third party either by clicking the link on the bottom of the page, or by clicking on the "Provided by Company" logo, which will take you to their website. Additionally, when you purchase or download software applications from Motorola or a third-party, your personal information is shared with the software developer/licensor in order to register you as a licensed software user, and to permit them to provide you any required support. Although these software developers are encouraged to develop and follow appropriate privacy policies, Motorola cannot be responsible for the privacy practices of such companies. If you are concerned about the privacy policy of a certain developer or software company, you may contact them directly or visit their individual web sites. Motorola shares web site usage information about visitors to our web site, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising company note some of the pages you visit on our web site through the use of pixel tags (also called clear gifs). The information collected by our third-party advertising company through the use of these pixel tags is not personally identifiable. For more information about our third-party advertiser, please click here. To opt out of the targeting program, please click here. Motorola may also disclose personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating this site's Terms of Use or may be violating Motorola's or other's rights or causing injury to or interference with Motorola's or other's property. Motorola may also disclose or access personal information when we believe in good faith that the law requires it. Motorola may also disclose aggregated user statistics in order to describe our Web site to prospective business partners, advertisers, and other third parties, and for other lawful purposes. What
choices do I have regarding collection, use and distribution
of my information? On certain types of Motorola promotions, we will ask for your email address in order to contact you in the event you have won a prize. When you participate in these types of promotions, you may receive promotion-related email. Occasionally these promotion-related email messages may include targeted advertisements. If you do not wish to receive such advertisements, you can choose not to participate in such promotions or contests. If you ever have questions regarding an email you receive from Motorola or one our business partners, or want to be removed from a mailing list, please contact privacy@Motorola.com. You may also call Motorola at 1-800-Motorola What
Security measures does Motorola use to protect my information
from loss, misuse or alteration? Motorola uses Secure Sockets Layer (SSL) encryption technology, the highest level of security on the Internet. The SSL protocol provides server authentication, data integrity, and privacy on the Web. This security measure helps ensure that no impostors, eavesdroppers, or vandals get your personal information. SSL not only encrypts your personal and financial information transmitted, including credit card information, but also verifies the identity of the server and that the original message arrives safely at its destination. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Motorola cannot ensure or warrant the security of any information you transmit to us or from our Web site, and therefore you use our site at your own risk. Once we receive your transmission, we use our best effort to ensure its security on our systems. As a global company Motorola has international sites and users all over the world. When you give Motorola personal information, that information may be sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside of the country where you entered that information. Whenever Motorola handles personal information, regardless of where this occurs, it takes steps to ensure that your information is treated securely and in accordance with the relevant Terms of Use and this Privacy Policy. How
can I correct or change my personal information? What
about my child's privacy?
Additional Information Motorola,
Inc. Customer Service: 1-866-BUY-MOTO · 888-390-6456 (TDD/TTY) |
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