HEARING/SPEECH

Q. What's the best phone for hearing aid wearers?

A. There is not just one phone that is "the best" for hearing aid wearers. Every Motorola product is unique - just like you. Hearing aids are also distinctive, both with respect to the user settings and the internal component positioning. Therefore, one cannot expect one hearing aid to necessarily experience the same interference issues as another. To accommodate users with a wide range of needs, we provide products with various features. Some examples of features that may appeal to users with hearing needs include Text Messaging, TTY compatibility, Visual Alerts, and Vibracall® Alert. Review the feature details in the Featured Product section to find a product suitable for you.

Q. Are there other things that cause hearing aid interference when using a digital wireless phone?

A. Yes. These can be related to a wireless phone's

• Backlighting
• Display
• Keypad
• Battery and circuit board of the phone

These factors are often referred to as "baseband" or "magnetic" interference.

Q. Should I only use or look for M4/T4 rated phones?

A. We encourage you to try a variety of Motorola wireless phones - not just M4/T4 rated phones. HAC compliant phones rated M4/T4 are capable of working with hearing aids with an immunity rating of at least 2 for either microphone and/or telecoil coupling. Nevertheless, if you are interested in other Motorola products that are not rated for HAC, please do not hesitate to try them. It is possible that these as well as M3/T3 rated phones may work well with your hearing aid.

Q. Which wireless phone technology is better for hearing aid wearers?

A. No single wireless phone technology is always "the best" for everyone. The various digital wireless phone technologies in the United States - CDMA, GSM, and iDEN - all work differently. Operating using different radio frequencies, these air interfaces represent different ways the wireless phone talks to the wireless service provider tower. They are like digital "languages" the phone uses to communicate. Wireless service providers can let you know what technology they use.

The potential for interference exists regardless of the manufacturer of the phone, provider of wireless service, or manufacturer of the hearing aid. However, research shows that there are some hearing aids wearers that experience excellent performance and have no problem with any of the digital technologies. Evaluate interference by testing different phone models and wireless technologies to find the 'best fit' for you. Most major carriers have a trial period where you can test out the phone and wireless service of your choice.

VISION

Q. Are Motorola phones compatible with MobileSPEAK, TALKS, and other wireless phone screen reader solutions?

A. At this time such software is not compatible with any of our Motorola products. Motorola products have a different operating system than those that are compatible with this software. Additionally, Motorola is focused on providing advanced voice recognition solutions that are embedded in the actual product for use rather than through the purchase of software through third-party vendors.

Q. What's the best phone for people with visual needs?

A. There is not just one phone that is "the best" for people with visual needs. Every Motorola product is unique - just like you. To accommodate users with a wide range of needs, we provide products with various features. Some examples of features that may appeal to users with vision needs include Keypad Depression Feedback, Voice Recognition, Text-to-Speech, and Distinguishable Keys. Review the feature details in the Featured Product section to find a product suitable for you. Most major carriers have a trial period where you can test out the phone of your choice.

MOBILITY

Q. What are some features that help people with movement and/or manipulation needs?

A. Every Motorola product is unique - just like you. To accommodate users with a wide range of needs, we provide various features in our phones. Review the feature details in the Featured Product section to find a product suitable for you. Some examples of features that may appeal to users with movement and/or manipulation needs include Voice Recorder, iTAP capability, Alarm Clock, and Calendar Alerts.

Q. What Motorola Bluetooth® headset should I use?

A. In general, Motorola Bluetooth® headsets range in price, size, colors, and features. Just as with any of our products, we recommend that you find a product that has features to suit your needs. For example, some Motorola Bluetooth® headsets include up to 3 ear hooks that are designed to fit different ear shapes and sizes. These ear hooks can flip over for the user to wear on the left or right ear. Or look at some of our latest products for noise and echo cancellation features. With an emphasis on improved sound quality, which has shown to be more effective than loudness in some cases, Motorola Bluetooth® headsets are designed to provide a better user experience. They are becoming easier and easier to use. Motorola Bluetooth® headsets are compatible with the same Motorola chargers used with the latest Motorola phones.

COGNITION

Q. What are some features that help people with cognitive needs?

A. Every Motorola product is unique - just like you. To accommodate users with a wide range of needs, we provide various features in our phones. Review the feature details in the Featured Product section to find a product suitable for you. Some examples of features that may appeal to users with cognitive needs include Voice Recorder, iTAP capability, Alarm Clock, and Calendar Alerts.

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